Embedded Files
Trimble WorksManager Help
You must ‘claim’ devices before syncing them with field systems. Claiming refers to the process used to validate that a device added to WorksManager is indeed physically owned by the company. WorksManager does this by verifying if the device tries to log in from the field with the same credentials (ID, password, and org) as given in WorksManager.
WorksManager displays warning status for devices that are not claimed. In order to claim your device, you must sync your device in the field to the cloud (sync. snapshot given below for Siteworks as an example). This way, if someone adds a device in WorksManager by accident/mistake, unless the device logs in from the field, the user will not be able to access the device from the cloud.
When you add a device to WorksManager:
If the device in the field has synced to the cloud with the appropriate organization (org) at least once in the past, the device gets auto-claimed in WorksManager the moment you add it.
If the device has not synced to the cloud in the past, but you sync the device to the cloud within the next 48 hours (auto-claim window), the device is auto-claimed within the next 5 minutes.
If you sync the device to the cloud after 48 hours, the device is not auto-claimed; however, you can click the Recheck option against the device in WorksManager and the device is instantly claimed.
Next topic: Add the Device to your Project
Page updated
Report abuse